Appointments General Info

Appointments General Info

Appointments General Info

Appointments General Info

Online Appointment Scheduling

Schedule a new appointment online by simply clicking the button below and following the instructions. If you have any questions, please feel free to call us at (323) 888-9111. You can schedule one for you and your family in just a few minutes.

Annual eye exams not only keep your prescription up to date, but they also help detect early signs of eye conditions and health issues like diabetes and high blood pressure. Find out more about what to expect from your appointment and the difference between medical and vision insurance below.
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We accept a vast majority of insurance plans. Please call to check your plan’s benefits.

What to expect
During your appointment, Dr. Zamora will make sure all of your eyes' structures are healthy. As a result, please expect to either have your eyes dilated or a photo taken of the retina during your comprehensive eye examination.

What to bring if you are a new patient:

  • A copy of your driver's license/ID

  • A copy of your medical insurance card (e.g. Aetna, Anthem, Blue Cross, Medicare)

  • Your old glasses or glasses prescription, if available

  • Empty contact lens packets or contact lens prescription, if available

  • New Patient Forms (fill online here)

  • List of your medications, including supplements, and allergies

Medical vs Vision Insurance
Understanding your insurance prior to any service can help you avoid confusion and frustration. We would like to AVOID ANY MISCONCEPTIONS, and we hope that the following will help you better understand how your insurance coverage works.

Medical insurance DOES NOT cover vision-related issues such as routine exams, glasses, and contact lenses. Many people with medical insurance have a separate rider policy to cover routine eye exams. Typically, medical insurance policies usually cover only the comprehensive examination, but not the refraction (glasses prescription check). You are responsible for the cost of the refraction if your insurance is medical only.

VISION insurance covers comprehensive eye exams and refractions ONLY for purchasing glasses or fitting and purchasing contact lenses. Most vision plans do not cover ANY medical testing, diagnosis, consultation or treatment. If you have any medical concern that needs further follow-up, we would bill your subsequent appointments to your medical insurance.

MEDICAL concerns (Glaucoma, Dry Eyes, Diabetes, Macular Degeneration, Red Eyes, Floaters, Allergies, Styes, etc.) usually take priority over visual concerns because they can sometimes affect your glasses prescription. If your eye doctor has a suspicion for a disease that requires additional testing, information on your condition and necessary testing will be given to you.

Do I have to pay for my visit?
Regardless of whichever insurance plan you have, most plans do not cover 100% of expenses. Thus, you should expect some out-of-pocket costs for co-pays, deductibles, or co-insurances as required by your insurance policy. All co-pays are due at the time services are rendered. If your deductible has not yet been met, you will have to pay for the service until your deductible is met.

The cost of services rendered cannot be accurately determined until your insurance company has been billed. We will do our best to provide you with an estimate of the cost of the services before or during your appointment. The cost for these services must be paid before materials (glasses or contacts lens) can be ordered.

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