FAQs

1. What do I need to bring to the office in my first eye examination?

Please bring with you:

  • A form of identification

  • Medical insurance card

  • List of your medications including supplements

  • Current or old glasses

  • Current contact lens packages (even empty ones) or previous contact lens prescription

  • Name of your contact lens solution

  • Fill our New Patient Form Online here.

2. What should I expect in my first eye examination ever?

Many of our first-time eye patients have told us that the main reason that they did not come in all these years is that they were afraid or nervous about the process. During the examination, we will perform some non-invasive screening tests. Dr. Zamora will check your vision and ask you a series of questions regarding your health and vision.  Using a microscope, the doctor will look at the small structures in your eyes and give you a full report regarding your eye health.  The eye exam is a pain-free process. With new developments in technology, the exam can even be less invasive and sometimes eyedrop free.

3. I heard that I am going to be blurry after the eye examination for 3-4 hours and can't drive after my exam. Is that true?

In order to assess the inside of the eye, we use dilation eye drops.  Dilation would leave everything fuzzy for 3-4 hours (especially up close) and create a little bit of light sensitivity.

4. Which insurance plans do you accept?

We accept the majority of vision and medical insurance plans including Anthem Blue Cross, Blue Shield, Eyemed, Medical, United Healthcare, Medicare, Davis Vision, Spectera and VSP.  If you have a plan not listed, please contact the office and ask any members of the team to help you find out your coverage. 

5. What is the difference between medical and vision insurance plans?

Vision insurances provide for routine eye examinations and often times provide 'hardware' coverage for glasses and contact lens-related materials if needed. Medical insurances typically will provide coverage for medical eye problems such as dry eyes, red eyes, flashes, floaters and headaches, glaucoma, macular degeneration, diabetic retinopathy evaluations. Some medical insurance will provide routine coverage like vision insurances, but some medical insurance plans will not provide for preventative eye health and prescription evaluations.

 

If you have both vision and medical, the reason for your visit will determine which insurance is applied. Our staff is very well versed in dealing with insurance and can help you determine what kind of vision or health coverage that you have with some basic information. 

6. What if I don't have an insurance that you take and I would like to be seen at your office?

While we are not in-network with all the insurance companies, we do provide out of network services.  With these out of network services, you will be billed privately for an examination. An itemized receipt will be provided to you for submission for reimbursement from your insurance carrier.  If we do not accept your insurance and you would like a provider in your network, we would be more than happy to also provide you recommendations of great doctors that are on your insurance panel.

7. What types of payment do you accept?

We accept Cash, Personal Checks, Debit Card, American Express®, MasterCard®, Visa®, and CareCredit.

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